[ Nationwide ] - Aigentic Audio is transforming how businesses manage phone communications by offering AI-powered solutions that ensure every call is answered professionally and efficiently—24/7. Founded by a team of Silicon Valley software engineers, the company specializes in developing custom-built, end-to-end AI receptionist systems that integrate seamlessly with existing workflows and CRMs.
Unlike traditional automated phone systems or generic SaaS products, Aigentic Audio provides tailored solutions designed to meet the specific needs of businesses, particularly in the SMB home services industry. From small business owners to large enterprises, the company’s AI-driven technology helps improve customer service, streamline operations, and reduce costs.
Randy Tseng, the founder of Aigentic Audio, holds certifications as a Certified Artificial Intelligence Consultant (CAIC) with the United States AI Institute (USAII) and is also a certified Voice AI expert. These credentials reflect the company’s commitment to technical excellence and industry expertise. "Our goal is to make AI accessible to all businesses, ensuring that they never miss a call and can provide outstanding service to their customers," says Tseng.
Aigentic Audio’s approach to AI-powered phone solutions sets it apart from competitors by offering fully customized systems rather than one-size-fits-all software. By deeply integrating AI receptionists into existing business workflows, the company ensures a natural and effective communication experience for both businesses and their customers.
The AI technology used by Aigentic Audio is particularly beneficial for industries that rely on timely and professional customer interactions, including home service providers, dental practices, car dealerships, and massage clinics. The AI receptionists are capable of handling appointment scheduling, answering common inquiries, and intelligently routing calls—all while maintaining a human-like conversational experience.
The company’s focus on customer service, clear communication, and high-quality solutions has earned it a reputation as a trusted partner for businesses seeking reliable AI-powered phone automation. This commitment to excellence was recently recognized with the Evergreen Award for Best AI Automation Agency of 2025, further solidifying Aigentic Audio’s standing as an industry leader.
"We are not just another AI software provider; we are a productized solutions agency that truly cares about our clients' success," Tseng adds.
As AI continues to shape the future of business communications, Aigentic Audio remains at the forefront, ensuring that companies of all sizes can benefit from the latest advancements in artificial intelligence without compromising on quality or customer experience.
For more information about Aigentic Audio, visit Aigentic Audio. Connect with Randy Tseng on LinkedIn or explore their AI technology on YouTube.