Nucleus Launches Free AI Assistant To Transform Small Business Communications

NATIONWIDE - APRIL 2025 - (USAnews.com) - Imagine having a FREE professional receptionist who answers every call, handles inquiries, and captures leads—without ever taking a break. Nucleus AI offers just that, providing a free AI Assistant designed to streamline your business communications.

Founded by a long-standing group of telecommunications professionals with over 30 years of industry experience, Nucleus is positioning itself as a disruptive force in the world of business communication with the release of its AI-powered assistant. Co-founded by Peter Cross, who serves as Vice President of Customer Experience, the company is redefining how small and medium-sized businesses interact with customers over the phone by introducing a robust, always-on, and fully customizable virtual receptionist—available for free.

Nucleus AI Assistant is a virtual assistant that manages your business calls 24/7. Upon signing up, you receive a new U.S. or Canadian phone number. Your AI assistant greets callers, answers questions, transfers calls to team members, and takes messages when you're unavailable. It's an ideal solution for entrepreneurs, startups, and small businesses looking to enhance customer service without additional staffing costs.

Nucleus was conceived by a close-knit team of friends who grew up in the same small town and shared both educational and professional journeys in the telecom sector. The team recognized a sharp shift in consumer expectations: in today’s market, a missed phone call is often a missed opportunity. The modern customer is unlikely to leave a voicemail or call back; instead, they move on to the next available service provider. Recognizing this behavioral shift, Nucleus was created to ensure that businesses never miss another inbound call again.

At the heart of Nucleus’s offering is the Nucleus AI Employee, a virtual assistant capable of answering calls 24/7 in a conversational and intelligent manner. It operates using a business-specific training model, enabling it to provide highly personalized and relevant responses to each caller. With the free plan, users receive a dedicated U.S. or Canadian business phone number, the ability to train the assistant on business operations, and the capacity to forward calls to up to 10 team members. The premium tier extends that capacity to 100 team members while retaining affordability at half the price of competitors.

According to Peter Cross, “We wanted to give every entrepreneur—no matter their size—a tool that levels the playing field. Nucleus does that by ensuring that every customer call is handled professionally and efficiently. It’s not just about technology; it’s about delivering consistent, human-like service that fosters trust and customer loyalty.”

Unlike platforms that offer limited-time free trials, Nucleus distinguishes itself by providing a genuinely free version that does not expire. The AI assistant is fully functional out of the box and can learn the intricacies of a business by reviewing its website or custom instructions provided by the owner. It greets callers with branded salutations, routes calls, records detailed messages when team members are unavailable, and provides daily insights through call sentiment analysis and activity reporting.

For users seeking even more control and capabilities, the premium plan includes expanded routing options, additional team members, and deeper customization. Those who choose to upgrade can use the promo code 20OFF at checkout for a 20% discount. This offer, along with all traffic and referrals, is directed through this dedicated link.

The Nucleus team has already seen adoption across a variety of industries. Case studies illustrate how fitness centers like 9Round have leveraged Nucleus AI to manage high-volume call traffic during peak hours, and how healthcare clinics use the platform to offer seamless support and scheduling to patients. RMS Media Group has also implemented the solution to streamline internal communications and improve client outreach efficiency. These real-world applications demonstrate the platform's versatility and capacity to serve as a core part of modern business infrastructure.

The company has applied for several prestigious awards to recognize its innovation in business communications, including Best AI Assistant for Small Business, Top Virtual Receptionist Solution of the Year, and AI Innovation in Customer Service Award. These accolades reflect the product’s potential to become a benchmark in smart communication tools for small and medium-sized enterprises.

With increasing demand for reliable, always-on business communication, Nucleus offers a compelling solution that is both accessible and powerful. Its commitment to helping small businesses succeed is clear, and its free AI assistant is setting a new standard for what is possible in customer service.

For further details, case studies, and to activate the AI assistant, visit the official Nucleus website. Additional insights and product reviews can be found in this product review blog, and example use cases are shared on the platform’s YouTube channel.

For promotional offers and to ensure referral tracking, all interested users should sign up via this referral link and enter the 20OFF promo code when selecting premium services.