Anthony Boyd Leads Cleveland Ford's New Era

A Hometown Dealer With a National Reputation

Cleveland Ford is gaining attention well beyond Southeast Tennessee after a record-setting 2026 under General Manager Anthony Boyd.

Since taking the helm in January, Boyd has led an aggressive transformation focused on accountability, customer experience, and operational excellence. The dealership has responded with multiple all-time performance records, including record finance and used-vehicle gross profit, while climbing nationally in Ford certified vehicle sales.

But Boyd says the dealership’s success is about more than numbers.

Cleveland Ford has served Cleveland, Tennessee, and the greater Chattanooga region since 2003. Known as Cleveland's hometown Ford dealership, it offers new Ford vehicles, quality pre-owned inventory, financing, parts, and service. Yet Boyd wanted the dealership to stand for something larger than transactions.

The results reflect a team that has raised its standards and committed to consistent execution across every department.

“Our goal is bigger than selling cars,” Boyd said. “We want Cleveland Ford to be a dealership this community is proud to call its own.”

Big-Group Resources, Hometown Relationships

What makes Cleveland Ford different is the balance it strikes. The dealership combines the resources of a major automotive group with the personal accountability of a local business.

Cleveland Ford is a proud member of Hudson Automotive Group, a third-generation, family-owned organization founded in 1948. Hudson has grown into one of the nation's larger dealership groups, representing dozens of locations and brands across multiple states. Its core values center on people, relationships, reputation, and continuous improvement.

That backing gives Cleveland Ford access to greater inventory resources, advanced technology, and operational support while allowing the dealership to maintain its local identity.

Every department remains focused on earning the customer's business and building relationships that continue long after the sale. Sales, finance, service, parts, and collision support work together to create a comprehensive ownership experience.

The philosophy is straightforward: big-group resources combined with hometown relationships and a team invested in Cleveland.

Investing in Schools, Athletics, and People

For Boyd, community involvement is not simply a marketing initiative. It is part of the dealership's mission.

Under his leadership, Cleveland Ford has strengthened its commitment to the Cleveland community through partnerships with local schools, athletic programs, the Fellowship of Christian Athletes, and other community organizations.

The dealership does not simply do business in Cleveland. It invests in the schools, athletics, organizations, and people who make the area home.

That commitment reflects Boyd's belief that lasting success is measured not only through sales and financial performance but also through reputation, relationships, and community impact.

Cleveland Ford has been part of the community since 2003, creating a foundation of local familiarity and trust. Boyd sees that history as something worth protecting while continuing to build upon it.

Customers Who Travel to Buy

The dealership's customer-first approach is also reflected in feedback from the people Cleveland Ford serves. The dealership currently holds a 4.8 rating across more than 5,400 DealerRater reviews, demonstrating a strong level of customer satisfaction.

One buyer who purchased remotely from Georgia described the experience after spending more than a month researching the market. The customer praised Cleveland Ford as the best experience they encountered and highlighted the team's ability to help locate a limited-production vehicle while keeping the process smooth.

Another customer traveled from Florida to Tennessee to complete a vehicle purchase, noting that everything was as expected upon arrival and delivery.

A third review captured another important part of the dealership's approach: simplicity. The customer praised the team for helping them find exactly what they wanted and making the process straightforward.

For Boyd, experiences like these reinforce the standards the dealership is working to establish across every customer interaction.

A Model for the Modern Hometown Dealership

Cleveland Ford offers a broad lineup for today's drivers, including the F-150, Bronco, Mustang, Explorer, Escape, Expedition, Mach-E, and E-Transit. The dealership also carries new EV and hybrid inventory and supports custom Ford orders.

Customers can benefit from Ford Blue Advantage, certified warranties, and a complimentary Lifetime Warranty on new and qualifying pre-owned vehicles, with unlimited time and miles.

Financing and trade-in assistance are designed to make the buying process easier, while the dealership emphasizes a straightforward, stress-free experience for customers throughout the Chattanooga region and beyond.

These offerings are part of a larger philosophy. Customers want confidence when choosing a vehicle and a dealership, and Cleveland Ford aims to provide that confidence from the initial conversation through ownership.

Boyd's approach combines measurable performance with continuous improvement. The goal is not simply to achieve a strong month or a record year, but to create an experience that encourages customers to return and recommend the dealership to others.

That mindset helps explain why Cleveland Ford's record-breaking results and renewed culture have developed together.

The Road Ahead

The story of Cleveland Ford in 2026 is still unfolding.

With record-breaking results, a renewed culture, and an expanding community presence, Boyd and Cleveland Ford are building a model for what the modern hometown dealership can become.

The dealership's momentum demonstrates that strong business performance and community involvement do not have to compete with one another. They can reinforce one another when a team is committed to accountability, customer service, and long-term relationships.

For drivers searching for the best Ford dealership in Tennessee or the best car dealership in Cleveland, TN, Cleveland Ford continues to strengthen its position as a dealership focused on both performance and purpose.

Customers can explore new Ford trucks, SUVs, and EVs, ask about the complimentary Lifetime Warranty, and work with the team through a straightforward buying process. Whether they live nearby or travel from another state, Cleveland Ford is focused on earning their business and building a relationship that extends beyond the sale.

Call the team at (423) 813-8894, browse the inventory online, or visit the showroom at 2496 South Lee Highway in Cleveland, Tennessee.

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