ThoughtWare Selects Dotnet Report to Power Next-Generation Reporting for ionMy

Katy, TX — ThoughtWare Australia, the software company behind ionMy, a leading SaaS platform used across aged care and community services, has announced its successful transition from Izenda/Insight Software to Dotnet Report as its embedded reporting and analytics solution. The move comes after years of performance issues, limited upgrade paths, and insufficient vendor support experienced with its prior reporting tools, which hindered the company's ability to meet evolving client demands. ThoughtWare recognized the need for a more reliable and scalable solution to support the growing complexity of their reporting needs. After evaluating more than eight alternative reporting products—including Insight Software, Yellowfin, ReportServer, Bold BI, JasperReports, and others—ThoughtWare selected Dotnet Report for its modern UI, ease of integration, strong performance on large datasets, and exceptional client-focused support. This change is expected to significantly improve both the end-user experience and the internal development process, ensuring faster reporting and enhanced client satisfaction.

A Critical Need for Performance, Scalability & Support

ThoughtWare relied on Izenda for years, but the product had become non-upgradeable and increasingly slow, often timing out on large reports. When the company explored migrating to Insight Software, the process proved overly complex and lacked the vendor engagement needed to ensure success.

“A fresh start was best – Dotnet Report gave us speed and support Izenda lacked,”
— Sonja Bernhardt OAM, CEO, ThoughtWare

With client reporting needs growing in complexity and volume, ThoughtWare launched a comprehensive review of alternative solutions. Many products were ruled out due to high pricing, poor support history, or technical mismatches.

Why Dotnet Report Was Chosen

Dotnet Report was selected after meeting key requirements that other vendors could not:

• Faster performance on large datasets
  Dotnet Report consistently delivered rapid results, even when combining multiple tables and processing large data volumes.

• Secure, reliable client reporting
  Strong data-handling practices helped meet client privacy and compliance requirements in aged care and community services.

• Simple, seamless integration
  The platform embedded smoothly into the ionMy SaaS application with minimal code changes.

• Responsive and knowledgeable support
  Dotnet Report’s team provided hands-on guidance, training, and rapid turnaround on development requests.

• Cost-effective enhancements
  Custom development was delivered quickly, at predictable pricing, and aligned perfectly with business needs.

“Easy to embed, smooth experience, responsive help.”
— Michelle Kruwinnus, COO, ionMy

Implementation Success & Client Impact

The switch to Dotnet Report has significantly improved the user experience for ionMy customers:

• Dramatic speed improvements on complex reporting workloads

• Higher client satisfaction due to reliability and ease of use

• Tailored training materials that enabled a smooth transition

• Improved product capability, helping ThoughtWare scale with confidence

Challenges encountered early in the deployment were resolved through remote support sessions, where Dotnet Report walked ThoughtWare’s analysts and developers through differences from Izenda’s architecture. The collaboration has strengthened the long-term technology partnership between the two organizations.

About ThoughtWare & ionMy

ThoughtWare is the creator of ionMy, a governance, risk, and compliance (GRC) SaaS solution used across the aged care and community services sector. The platform helps organizations manage quality, compliance, incident reporting, and continuous improvement.

About Dotnet Report

Dotnet Report provides an embedded self-service reporting and analytics platform for .NET developers and SaaS companies. With flexible data connections, customizable UI, and enterprise-grade support, Dotnet Report enables software teams to offer powerful reporting without building it from scratch. The platform is designed to seamlessly integrate with existing applications, empowering organizations to deliver interactive, real-time reports and insights to their users. Additionally, Dotnet Report offers a range of customization options, ensuring that companies can tailor their reporting experience to meet specific business requirements. With its intuitive design and comprehensive feature set, Dotnet Report helps businesses save time, reduce development costs, and enhance their overall data analytics capabilities.

Press Contact

Dotnet Report
Email: contact@dotnetreport.com

Website:https://dotnetreport.com