NexusLive Launches CustomerAI: Revolutionizing Real-Time Client Support with 35% Satisfaction Boost
NexusLive launches CustomerAI, boosting client satisfaction by 35% through real-time AI support.

By
Mar 24, 2026
As the sports data and streaming industry grows in complexity, so does the demand for responsive, intelligent client support. Businesses operating in fast-paced, data-intensive environments need assistance that is available around the clock and capable of handling a wide range of queries without delay. NexusLive has risen to meet this challenge with the launch of CustomerAI.
NexusLive, a global leader in real-time sports data and streaming solutions, today announced the launch of CustomerAI, an advanced AI-powered support system designed to operate 24/7. With over 200,000 partners and coverage of 150,000 sporting events annually, NexusLive has implemented CustomerAI to deliver enhanced customer interactions, resulting in a significant 35% increase in satisfaction rates.
CustomerAI leverages state-of-the-art artificial intelligence to address client queries instantly, streamline issue resolution, and provide seamless support to sports platforms and businesses worldwide. The system is equipped with multilingual capabilities and adaptive learning algorithms, ensuring exceptional and consistent service for users across diverse global markets.
“CustomerAI embodies our commitment to innovation and client-centric solutions. By integrating cutting-edge AI, we’ve not only improved operational efficiency but also set a new benchmark for client support in the sports data industry. Our partners deserve the best, and that’s what CustomerAI delivers.”, Peter Martians, Team Leader at NexusLive

Since its deployment, CustomerAI has dramatically reduced response times, enabling NexusLive’s partners to resolve issues faster and focus on what matters most, delivering outstanding experiences to their own users. The system continuously learns from each interaction, improving over time and becoming more effective with every query it handles.
NexusLive remains dedicated to continuous improvement and innovation, ensuring that its partners always have access to the most advanced tools and support available in the market. CustomerAI represents the latest step in the company’s broader strategy to leverage AI across all aspects of its operations.
Contact:
NexusLive
E: info@nexuslive.io
P: +852 2632 9288
W: www.nexuslive.io
About NexusLive
NexusLive specializes in providing real-time sports data and streaming solutions for businesses globally. With over 200,000 partners and coverage of 150,000 events annually, NexusLive is a trusted name in the telecommunications and sports industries. Visit nexuslive.io for more information.











