Smart Ops Club: Transforming Home Services with Strategy

There’s a moment in every entrepreneur’s journey when the dream of running a successful business feels like it’s slipping away. For Jenna Harris, that moment came when she realized the business world was far more chaotic than it seemed from the outside. From running her own gutter business to taking on leadership roles in nonprofits and city government, Jenna saw firsthand how often small business owners—particularly those in the trades and home services industries—are overwhelmed by the logistics of business operations. This was the spark behind the creation of Smart Ops Club, a company built to help business owners gain control over their operations, scale their businesses, and thrive without sacrificing their mental and physical health.

Building a Foundation from Real-World Experience

Jenna’s entrepreneurial roots run deep. Growing up, she didn’t spend her childhood discussing sports or celebrities. Instead, she absorbed the value of hard work, integrity, and business acumen through dinner table conversations with her entrepreneurial parents, and by assisting with construction projects around the house. Whether it meant crawling under houses to fix leaks or filling potholes on gravel roads, Jenna’s formative years were spent solving problems, building solutions, and mastering skills—skills that would later define her approach to business leadership.

While many business coaches rely on theory, Jenna’s approach is built on real-world experience. She spent years in leadership roles, managing multi-million-dollar projects and streamlining operations in both nonprofit and government sectors. But it wasn’t just the leadership roles that shaped her understanding of business—it was the hands-on experience of running a service business. In fact, Jenna still owns a successful gutter business, a company on track to grow by 85% over the previous year.

This unique blend of operational leadership and real business experience allowed Jenna to develop a coaching approach that resonates with those in the home services and trades industries. She knew that while these professionals were exceptional at their craft, many were struggling to find the systems and structure they needed to grow their businesses.

Smart Ops Club: On a Mission to Help Business Owners Scale Without Burnout

For many small business owners, especially in the trades and home services sectors, the path to growth can feel impossible to navigate. The frustrations are real. There’s the constant juggling of client demands, team management, operations, and the looming pressure to keep up with everything—often with limited time, resources, or knowledge of business management. It’s easy to get overwhelmed and fall into the trap of “hustle harder” without ever getting ahead.

That’s where Smart Ops Club comes in. Jenna Harris founded the company to provide business owners in the trades with not just guidance, but real systems—systems that allow for growth without burnout. She believes that success doesn’t come from working harder but from working smarter. "You don’t need more hustle—you need better systems," says Jenna. Smart Ops Club focuses on providing practical, actionable strategies to help business owners streamline operations, delegate effectively, and build a business that operates like a well-oiled machine.

The Turning Point: Turning Chaos into Clarity

While Smart Ops Club is now known for helping small business owners scale their operations, the company was born out of Jenna’s desire to make a real impact in a sector that often gets overlooked. The idea was simple: offer hands-on, field-tested advice to entrepreneurs who were struggling to implement systems that could support their growth.

And there’s no shortage of businesses that need this type of guidance. According to recent data, the failure rate of small businesses in the U.S. is alarming, with only about 25% of new businesses making it to the 15-year mark. And when it comes to home service businesses, a staggering number never break the $3 million annual revenue threshold. Yet, small businesses are the backbone of the U.S. economy, creating jobs and providing essential services. Jenna’s mission with Smart Ops Club is to ensure that these businesses not only survive but thrive.

What Makes Smart Ops Club Different?

What sets Smart Ops Club apart from other business coaching programs is Jenna’s real-world expertise and hands-on approach. She’s not just a coach who talks the talk—she’s walked the walk. "I am not just someone who couldn’t cut it in the corporate world and thought coaching would be easy money," says Jenna. "I’ve been in the trenches. I’ve managed multi-million-dollar projects. I know what it takes to grow a business and build systems that work."

In contrast to many generic coaching programs, Jenna provides tailored, one-on-one sessions with clients. Each business and business owner is different, so why should the approach be the same? Jenna’s approach ensures that each client receives a personalized, actionable strategy to address their unique challenges and goals. This is not a one-size-fits-all solution—it’s a customized blueprint for growth.

The Power of Systems: Creating Freedom Through Structure

Smart Ops Club is grounded in the belief that structure creates freedom. By implementing the right systems, small business owners can take back their time and energy, focusing on what they do best while delegating the rest. It’s not about working harder or longer hours—it’s about creating a business that runs without constant chaos and stress. Jenna’s system helps owners delegate tasks, create clear workflows, and automate operations, giving them the space to grow their business and their quality of life.

A Strategic Partner for Success

For many small business owners, the idea of seeking out a coach or mentor can feel like admitting failure. But as Jenna emphasizes, entrepreneurship is not a journey you need to walk alone. "You can learn how to run a business on your own, but with the right strategic partner, you can accelerate your growth and avoid unnecessary mistakes," says Jenna.

At Smart Ops Club, business owners don’t just get theoretical advice—they get a partner in their corner, ready to provide guidance when needed and celebrate victories along the way. Jenna’s mission is clear: help business owners scale their operations, avoid burnout, and build a legacy that lasts.

Start Building the Business You Deserve

If you’re a home service or trades business owner ready to move beyond the chaos and scale your business, Jenna Harris and Smart Ops Club are here to help. Don’t let burnout or overwhelm stand in the way of your success. Learn how to implement systems that will allow your business to run smoothly and give you the freedom you deserve. Visit Smart Ops Club and start building the business you deserve today.