Why These AI Founders Are Driving Across New York With 1,200 Donuts Instead of Automating Gratitude
Discover how Nextvisit AI is revolutionizing healthcare documentation while keeping empathy and human connection at its core.
By
Nov 22, 2025
NATIONWIDE - NOVEMBER 2025 - (USAnews.com) In a world where technology is rapidly reshaping every corner of healthcare, the founders of Nextvisit AI are taking a radically human approach. Ryan Yannelli and Dr. Faisal Rafiq, co-founders of the behavioral health technology company, are tackling one of the most critical challenges in healthcare today: clinician burnout due to excessive documentation.
But here’s the twist: instead of simply focusing on automation, they’re going the extra mile, literally. Next week, Ryan and Dr. Rafiq are loading up a car with 100 dozen donuts and driving across Long Island to deliver them to behavioral health practices. No pitches. No demos. Just a simple, heartfelt thank you to the clinicians who are often overlooked in the chaos of modern healthcare.
This gesture embodies the core philosophy of Nextvisit AI, technology should save time, but it should never replace the human touch. The company is a leader in transforming doctor-patient conversations into clinical notes using artificial intelligence, but their founders are equally committed to the idea that some things simply can’t be automated, like gratitude, empathy, and support for those on the front lines of mental health care.
A Vision to Combat Clinician Burnout
The inspiration for Nextvisit AI came from Dr. Faisal Rafiq’s own experience as a practicing psychiatrist. After years of working in high-pressure environments, from emergency psychiatric centers to inpatient facilities, Dr. Rafiq founded Psychvisit, a psychiatric practice in Amityville, NY, specializing in complex mental health conditions.
Despite his vast experience, one persistent challenge remained: the overwhelming amount of time clinicians spend on documentation, taking away precious time with patients. According to Dr. Rafiq, "I was tired of choosing between complete documentation and patient care. There had to be a better way."
Alongside Ryan Yannelli, a technologist with 15 years of experience in health tech and data engineering, Dr. Rafiq set out to create Nextvisit AI, a platform built to ease the documentation burden by automatically generating accurate clinical notes and tracking key patient data, saving clinicians up to 70% of their documentation time.
“Nextvisit AI was born from a real need in the field,” Yannelli explains. “Clinicians shouldn’t have to choose between seeing more patients and ensuring accurate, comprehensive documentation. We built a platform that does the heavy lifting for them.”
The Nextvisit Difference: Precision and Personalization
Unlike many AI tools on the market, Nextvisit AI was designed specifically for behavioral health. The platform doesn’t just transcribe conversations, it integrates historical context, tracks clinical changes over time, and surfaces meaningful patterns that can support better clinical decision-making.
Dr. Rafiq and Yannelli didn’t build Nextvisit in a vacuum. They spent years testing and refining the platform, using real patient data and feedback from clinicians who understand the intricacies of psychiatric care. This deep, hands-on knowledge of behavioral health workflows has made Nextvisit AI a trusted tool for providers.
“Unlike general medical scribes that try to serve all specialties, we trained our platform with ethically sourced behavioral health data,” Yannelli says. “We know how to tag specific treatments like Spravato or Lithium monitoring and integrate that into automated notes. Our platform is built for this field, not adapted from something else.”
With 98.6% accuracy, the platform provides providers with automated patient timelines, showing medication changes, milestones, life events, and even direct patient quotes. This level of detail helps clinicians see the full picture at a glance, without the frustration of manual note-taking.
The Human Touch in an Automated World
While Nextvisit AI is a powerful tool, the founders are careful not to let technology replace the most essential aspect of healthcare: the human connection. This tension between automation and empathy is something Yannelli and Dr. Rafiq constantly grapple with.
"Automate the tedious. Preserve the human. The moment we start trying to scale empathy is the moment we’ve lost humanity,” Dr. Rafiq says. “Clinical documentation should be automated, there’s no reason clinicians should spend three hours after a clinic typing notes. But the humanity of healthcare, the connection, the acknowledgment, those things need to stay personal.”
It’s why they’re taking the time to drive across Long Island delivering donuts to mental health providers, thanking them for the often thankless work they do. This is their way of showing gratitude in a world that often prioritizes efficiency over human connection.
“We’re healthcare founders building powerful AI who refuse to automate everything,” Yannelli says. “Showing up with donuts isn’t innovative or disruptive, but it’s real. And in 2025, that authenticity matters more than ever.”
A Mission to Solve Healthcare’s Toughest Problems
As Nextvisit AI grows, Yannelli and Dr. Rafiq remain committed to their mission: to improve the mental health care system by freeing clinicians from the administrative burdens that prevent them from spending quality time with patients. The company’s success speaks for itself. With a 99 NPS score and a 1.6% churn rate, Nextvisit AI is proving that their platform works.
Their commitment to solving clinician burnout goes beyond technology, it’s embedded in every aspect of their business. The team is currently part of the LAUNCH Accelerator program, working to scale their impact in the healthcare industry.
But it’s the personal touches, like delivering donuts to providers, that really set them apart. “It’s important to remember that at the end of the day, we’re all human,” Yannelli says. “The technology we build is about helping people. But the human side of what we do, connecting with our customers, our users, that’s where the magic happens.”
Why It’s Time to Join the Revolution
Nextvisit AI isn’t just changing how clinicians document patient care, it’s changing the way healthcare technology is built. By balancing cutting-edge AI with an unwavering focus on human connection, Nextvisit AI is leading the charge in transforming behavioral health documentation.
If you’re ready to experience the future of clinical documentation, one that actually helps you focus more on patients and less on paperwork, visit Nextvisit AI to learn more and see how their platform can transform your practice.
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